Prestige Fire and Security Solutions provides comprehensive maintenance and 24/7 monitoring services to ensure your Intruder Alarm, Fire Alarm, and CCTV systems remain reliable, compliant, and ready to respond at all times.

Our monitoring services operate through a fully accredited Alarm Receiving Centre (ARC), staffed 24 hours a day. When your system activates, the ARC immediately follows your agreed response plan, contacting your nominated keyholders until a response is received. This ensures every activation is acted upon quickly and effectively.

Compliance & Standards

Our monitoring and signalling solutions comply with the latest industry standards, including:

• BS 5979 / BS EN 50518 – Alarm Receiving Centre standards
• BS 8243 – Requirements for confirmed alarm systems
• BS 5839‑1 – Fire detection and alarm system maintenance
• BS 4737 & PD 6662 – Intruder alarm system standards
• EN 50136 – Alarm transmission system performance and grading

These standards ensure your system meets insurance requirements and industry best practice.

Monitoring Options Available

• Dual‑Path Signalling (PSTN + GPRS/4G) Uses two independent communication paths for enhanced resilience. Suitable for systems requiring higher signalling grades.
• Digital Communicator A cost‑effective signalling method that transmits alarm activations via your existing phone line.

Why Choose Prestige Monitoring

• 24/7 manned Alarm Receiving Centre
• Fast, reliable response to all alarm activations
• Fully compliant with British and European standards
• Suitable for commercial, industrial, and residential premises
• Peace of mind that your system is always monitored

Whether you need monitoring for a new installation or want to upgrade an existing system to meet current standards, Prestige provides reliable, compliant, and cost‑effective solutions.